New Chat, voice & calls for Shopify stores

The receptionist that never misses a call.

Phone AI answers when you can't. It talks naturally with callers, screens out spam, takes clear messages and books appointments, then sends you a summary the moment the call ends.

Free to download · Plans and trials shown in the app · iPhone, iPad and Mac

iPhone iPad Mac Shopify Your calendar
How it works

Set up in minutes. Answered for good.

Your Phone AI number+1 (415) 555-0199
Or forward your existing line

Get a number

Pick a new number in the app, or keep your own and forward calls when you're busy or away.

Knowledge

Teach it your business

Give it a greeting, a tone and the details callers ask about most. Connect your calendar for bookings.

Call summary · 2 minJordan · Kitchen leakWants a quote this week · Callback today

Read, don't listen

Every call ends with a short summary and transcript, and urgent calls come straight to you.

What it does

A front desk that works nights and weekends.

Sounds like your business

Pick from natural voices and write the greeting and instructions yourself.

Carson · friendly, conversational
Ronald · calm, deep

Spam screening

Robocalls never reach you.

+1 (800) 555-0101BLOCKED
Unknown callerBLOCKED

Books appointments

Offers times that are actually free.

MTWTFSS3456789

Instant summaries

Who called, why, how urgent and what to do next, the moment the call ends.

Jordan Lee · Leaking kitchen tap · wants a quote this week · callback: today

Knows your contacts

Recognizes saved callers and treats VIPs differently from strangers.

JLAMSKRP★ VIP

Hand-off when it matters

Transfers to a person, or flags an urgent callback, whenever a call needs you.

Urgent · Burst pipe at 12 Oak St · transferred to you
On iPhone, iPad and Mac

Everything in one app.

Phone AI for Shopify · Coming soon

Support that talks, types and picks up.

  • An assistant on every page: shoppers can type, talk out loud in the browser, or tap to call.
  • Answers from your own products and approved policies, and never makes up prices or stock.
  • Verifies callers before sharing any order details on the phone.
  • Your team can take over any chat live, or pick up cancellation and return requests later.
  • You choose what it's allowed to do, and billing runs through Shopify.

Try it: the store on the right is a live demo with sample replies.

trailsupply.example
Free shipping over $75 · 30-day returns
Built for the
backcountry
Shop the fall collection
Bestseller
Ridge 2P Tent
$249★★★★★
Summit 40L Pack
$159★★★★☆
Trailhead Boot
$189★★★★★
New
Ember Lantern
$39★★★★☆
Loft Puffer
$219★★★★★
Canyon Bottle
$29★★★★☆
Questions

Good to know

Do I need a new phone number?

No. You can get a new number in the app, or keep your current one and set your carrier to forward calls to Phone AI when you're busy, away or after hours.

Will callers know they're talking to AI?

You write the greeting, and we recommend saying you use an AI assistant. Some places require that disclosure, along with consent for recording or transcripts.

What happens to urgent calls?

You set the rules. Phone AI can transfer a call to you, or flag it as urgent with a callback number and a short summary.

How much does it cost?

The app is free to download. Current prices, included usage and any trial are shown on the purchase screen before you subscribe. Shopify plans are billed through Shopify.

Is my data private?

We don't sell personal information. Read our privacy policy to see what's processed and how long it's kept.

Stop letting calls go to voicemail.

Set up in minutes on iPhone, iPad or Mac.

Get Phone AI